Terms & Conditions

We're not open yet

RTRO is pre-launch. The app is under active development and provided on an as-is, as-available basis: features change, things break, and data may be reset while we build. Nothing here is a promise that a particular feature, opening date or price will exist.

Your account

• You need to be 13 or over to hold an RTRO account. Venue entry may have its own, higher age requirements — licensing rules are separate from app rules.
• Keep your sign-in secure. You’re responsible for what happens under your account. Tell us promptly if you think someone else has access.
• One account per person. Your handle is visible to other people in the venue, so pick something you’re happy being seen.
• You can delete your account whenever you like — see remove my data.

Using it sensibly

Please don’t:

• Break the law, or use RTRO to harm, harass or impersonate anyone.
• Pick a handle that’s abusive, deceptive, or pretends to be someone else. We may reclaim handles that do.
• Try to break, overload, reverse-engineer or gain unauthorised access to the app, the stations, the venue network or anything attached to them.
• Use someone else’s account, or share yours.

We may suspend or close an account that does these things. Where it’s reasonable to, we’ll tell you why first.

Games and content

The games, consoles, artwork and trade marks shown in RTRO belong to their respective owners. Nothing in the app transfers any rights in them to you, and RTRO isn’t endorsed by or affiliated with those owners unless we say so explicitly.

The RTRO name, the app, its design and the software behind it belong to Woollen.

Availability

We’ll try to keep things running, but we don’t guarantee the app or site will be available, uninterrupted or error-free. We may change, suspend or withdraw features — including free ones — and we may end your access if we stop offering the service.

Where we stand on liability

Some things can’t be excluded by law, and we don’t try to: we do not limit our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that can’t lawfully be limited.

Beyond that, and to the extent the law allows: we aren’t liable for indirect or consequential loss, lost profits, or lost data arising from your use of the app or site. The app is free at the point of use, and our total liability for any claim relating to it is limited accordingly.

If you’re a consumer, this doesn’t affect your statutory rights. Nothing here takes away rights you have under consumer law where you live.

Your data

What we collect and why is set out in the privacy policy, which forms part of these terms.

Changes

We may update these terms. If a change materially affects you, we’ll update the date at the top and, where it matters, tell you in the app. Continuing to use RTRO after a change means accepting the updated terms.

Law and disputes

These terms are governed by the law of the Isle of Man, and the courts of the Isle of Man have jurisdiction. The Isle of Man is a Crown Dependency with its own legal system — it is not part of the United Kingdom.

If you’re a consumer resident in the United Kingdom or elsewhere, you keep the benefit of any mandatory protections of your home country’s law, and may be able to bring proceedings there.

Contact

Questions about these terms: hello@rtro.im.